Custom Orthotic Insoles

I ordered my first pairs 3 1/2 years ago. After wearing them constantly they were worn down. Went with a different company and ended up with heel spurs and painful foot problems, couldn't get help from their Customer Service. Was so relieved when I was able to locate my original insole providers and ordered new insoles. Loved that they can refurbish worn insoles. Customer Service is Great with BILT LABS. Superior product.

I ordered my first pair 2 years ago and I have worn them consecutively every day. I will say they have improved my foot pain and ability to walk/stand for long hours. I am flat footed so insoles are a must for me. I love how they’re custom fitted to my foot and super sleek so they’re easy to change. I was probably overdue for a change, but they are quite expensive. With that said, they did last me for a long time and I’m excited to make my second order. I would recommend these to anyone like me who struggles with finding insoles that actually work and are worth the price.

I have tried tons of different orthotics over the years including custom ones and Bilt Labs orthotics are the best I've ever had. Not only did I not have any "break in" time but my feet have never felt better. They have held up very well and I just bought more so I can wear in all my different shoes.

My son struggled with foot discomfort/pain, and after getting a pair of inserts, he is pain/discomfort free. The inserts late durable and reliable.

Very satisfied!!

Great customer service. I had some questions which I emailed in and received a very prompt and informative response back from Laura. She helped me understand how to better use my Orthotics . In an age where most customer service is automated it was great to receive such personal help.

Laura M. in customer service was very helpful! She responded very quickly to my request and provided everything I needed. Thanks Laura!

Very happy with the Bilt Labs custom insoles. I'm just reordered a new pair. Customer service department is great to work with as well.

I called in today to inquire about having my existing insoles refurbished. Laura M. was my customer service representative. She was very detailed, and knowledgeable, and explained the process in detail. Not only am I having my existing pair refurbished but I am also purchasing an additional pair of insoles. The quality if the insole has been excellent and I would highly recommend these to anyone with foot issues.

Laura M. was my customer service representative today. I called to inquire about having my existing insoles refurbished. She was extremely detailed, knowledgeable and helpful in explaining the process, and as a result not only am I having my existing pair refurbished, but I am purchasing an additional pair. The insoles have been excellent quality and very comfortable to use.

Laura was my customer service rep. If I could give her more than 5 stars I would. She did an amazing job. She handled everything with such detail. By the time she was done I knew I would never go anywhere else to get my insoles. I wanted to get my insoles refurbished. She immediately sent me over the shipping tag. I asked her if I could pay extra and get thicker memory foam. She told me that I didn't need to pay extra that she would have them make it thicker. I felt like I was her friend and she wanted to make sure she took care of me. Thank you Laura for your excellent customer service skills. I wish I could give her 10 stars. The still wouldn't be enough. All I can say is WOW!!!!